Pagi Yg Hangin

Korang kena baca dr bawah ke atas. Baru faham jalan cerita nya.

I was disappointed with TM’s service. After kes haruk mengharuk baru dorang dpt solve my problem. Dahlah suka2 potong internet & phone line rumah org, bila check kata tak byr. Dah ko potong my bank acc via autopay, pastu kata aku tak byr. Lagi lah aku hangin mcm singa lapar. Plus payment autopay aku tak leh detect. So no point lah buat autopay bagai ni.

Kita nak senang, ni lagi menyusahkan nak call & fax bagai.

Nasib baik within 4 hours internet & phone line rumah dah ok. Klu tidak, mmg kena haruk lagi lah namanya. Aku siap2 dah sound, aku takkan byr RM10 for re-connection. Klu next bills ko charge mmg kena haruk lagi lah jawabnya. Lagi satu Lyn bgitau org tu, Lyn nak tgk next bill plak mcm maner, if happen again, I want to cancelled my autopay. Nasib lah. Ermm.. tak habis2 dia mintak maaf, so ADA AKU KISAH!!!!!

Erggghhh… dorang ni buat kerja sambil lewa. Gaji nak byk, duit org ko nak cepat, tapi service kemain mcm nokharammmm. 

Please do something lah Telekom Malaysia Berhad. Ni zaman 2013 laaa. Bukan zaman kuno lagi. Please upgraded ur system.

Selesai masalah tuh, internet pun dah okey, terima plak satu call.

Takde maknanyer aku nak amik another CC lagi. Lagi nak menyusahkan hidup aku. CC yg sedia ade pun dah tak pakai lagi. Just byr saki baki jer. Tak lama lagi habis lah hutang aku. Baru lega. Dan takde pasal nak tambah masalah hutang  lagi.

Enuff..

Sekian curahan hati di hari Jumaat :p

 

RM17.05

It’s happen last week. I got letter from lawyer saying that I’m not pay some amount to Telekom Malaysia which is RM17.05. WTF!!! Bengang of coz lah bengang. Selama ni tak hantar surat ape2, suddenly sampai surat lawyer kan. Mmg hangin lah.

Open my personal file, the account number yg Lyn tak byr lagi ialah acc no streamyx yg dulu. When I checked the details, mmg Lyn dah byr habis. Siap ada bukti lagi. Mmg lah bukan ratus2 kan. Tapi for what kita kena byr sedangkan takde bill or ape2 pun dr pihak dorang. Cool lagi time ni.

Next day, before pg kerja Lyn call. Bla.. bla… dorang kata mmg acc dah terminate tapi amount yg terunggak mmg kena byr. Dorang kata bayaran tuk termination, ntah ape jadahlah. Ergghhhh. So dia checked gitu gini, dia kata dia tak boleh buat ape2 melainkan pergi kat TMPoint masa Lyn terminate streamyx dulu. So pegi jelah kan. Malas nak bertekak2 dlm phone.

Alaaaaa kedekut sgt ko Lyn, RM17.05 je pun..

Hello!!!!! mmg lah skit. Tapi aku nak tau nape aku kena bayar. Must be a reason rite?? Takkan nk byr tanpa usul periksa. Betul tak??

So I went to TMPoint Shah Alam alone to settled on this. Amik no segala then tunggu jap. Ramai orang kat TMPoint ni, mungkin nak subscribe Unifi. But my area mmg takde lagi. So far pakai streamyx pun dah ok. Nak upgrade to Unifi ni later2 lah.

Bosan menunggu kan. Ingatkan nak on lappie. Tapi tgk running no cam cepat jer dorang panggil, terus tak jadi on lappie. Just surfing from BB jer.

Masa turn Lyn tu, Lyn explain lah satu2 benda ni kat counter tu. So dia checked bla.. bla.. bla… mmg Lyn ada amount yg tertunggak. Lyn bgitau lah nape skrg after 1 year plus baru nak bagitau kan, dgn surat tak sampai, alehhh sampai surat lawyer jer. Tolong lah buat keja betul2. Surat yg post tuh, tlg lah post betul2.

Actually, Lyn malas nak argued dgn dorang. Just mintak dorang next time double checked la surat2 yg dihantar ke customer. Call pun boleh tuk dptkan confirmation.

So Lyn decided to paid the amount 1st & make it clear to that acc. Dah byr surelah dpt resit kan. Klu tak bayar nnti name kena blacklist plak. Tu yg tak suka nak dgr tuh. Walaupun byr… tpi ayat sinis tetap keluar gak yer. Hehehehe

Pihak Telekom, saya dah buat bayaran ye. Tolong jgn blacklist name saya tau. Klu hantar lagi surat lawyer mmg aku haruk TMPoint Shah Alam nnti. hehehe

My Fixed Line

After mengamuk session yesterday, finally i can use my fixed line starting 6pm.. yeayyyyyy :)

I got message from my niece saying that kind of things. Masa tu Lyn baru otw nak balik. Errmmm.. bagus.. tak sempat Lyn nak ngamuk2 lagi, tiba2 terus dah boleh guna.

Eeermmm.. Agaknya dorang ni nak kena mekak2, marah2 dulu baru nak buat keje kot. Pelik2.

Kena org yg baik.. oklah. Kena orang cam aku ni.. sendiri mau ingat lah beb.. hahaha

Btw, I've got a new telephone during registration. FOC. Tapi once u nak terminate, kena pulangkan balik. tu hak Telekom yer, bukan hak korang. hehe

Gerammmmmm....

Tiba2 rasa nak mengamuk jer ngn contractor Telekom ni. As I have mentioned in my previous entry, Lyn adalah berjaya registered both line which is fixed line & streamyx. If im not mistaken, they already informed that contractor will be at my home only on monday or late by tuesday.

Surprisingly, they came to my house last Saturday. Wahh gigihkan, sabtu kul 5.30pm pun nak wat wiring sume. Rajin tul. Finally, settled with their work & wiring. Sempat lagi update Lyn, the telephone its only can used on Monday around 2pm. His promise. Yelah.. the services/line its only handle by Telekom's person not the contractor. I understood...

Yesterday, after 2pm i called my niece coz nak pastikan line telephone dah boleh guna ke belum. Dia kata tak boleh. Still with engaged tone. Hati hampir panas ni.. sbb every hour Lyn check, tapi same gak. Called lah contractor ni, tapi yg geramnyer tak berangkat. 3-4 kali Lyn called baru nak angkat. Bila Lyn informed everything, dia kata dah boleh guna sepatutnya. takpe2 saya check ngn Telekom. But he didn't get back to me. Panas dah ni.. Then Lyn called lagi.. die kata nak dtg selasa pagi klu still tak boleh. I dun care, by hook or by crook u mesti dtg. Lyn warning dia. Geram dah nih!!

Today, I still gave him time to settled it. But have waited for the whole day, the TM Contractor didn’t show up! WTF!!! Lyn terpaksa called my niece to find out.

I tried to call the TM using the phone number provided, 100, but they refused to answer my call. Suara dorang tersekat2 bagai. Malas nak mengharapkan contractor yg bodoh tak reti wat keja tuh. Finally i got 1 no. & trus je call. Alhamdulillah, CS promised to help me. She managed to call the contractor & informed me that kind of things. Dia kata contractor tu nak dtg around 4pm. Ok cool..

Fyi, till 5pm TM contactor didn't show up. Mane lah Lyn tak naik hangin. This time Lyn tak bagi chance lagi, terus je call. Nasib die angkat. Mulalah Lyn mekak2 kt dia. Pandai plak suh aku sabar. Padahal ko dah menyusahkan idup aku. Dah aku byr, tapi buat keja cam harrrsssss. But die janji nak dtg ptg ni. Lyn nak tgk dia dtg ke tak. If not mmg nak kena maki lagi. Buat ape jadi contractor tapi tak leh wat keje. Makan gaji butaaaaaaaaaaaaa ke apeeeeee...Eeerrggghhh....

Can u imagine beb, their wasting my time. Klu tak leh buat jgn janji. Ni dah janji tpi takleh buat. Manelah Lyn tak geram. At the same time, my streamyx can installed on wed. Tapi klu line telephone takde, camne nak installed streamyx beb... aduhaiiiiii. Lemah tul aku.. :((

To people out there, this entry is not supposed to be a condemning other people, but this entry is more about to share with others and with hope, this incident won’t be repeated again. That's all